Refund policy
Refund Policy
All sales of digital products are final.
Because our products are digital and are delivered electronically, we do not offer refunds, returns, exchanges, or cancellations once a purchase has been completed and the digital product has been delivered or made available for download.
Please review the product description, features, requirements, and any available previews carefully before making your purchase. If you have any questions about a product before purchasing, please contact us at info@axcessgh.com.
Damaged, Defective, or Incorrect Digital Products
If you experience a technical issue with your digital product, receive an incorrect file, or the product is defective or inaccessible, please contact us at info@axcessgh.com as soon as possible.
We will review the issue and, where appropriate, provide a replacement file, corrected product, or other suitable resolution.
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us at info@axcessgh.com with your order details. Duplicate purchases will be reviewed on a case-by-case basis.
Non-Refundable Purchases
The following are non-refundable:
-
Digital downloads
-
Digital templates
-
E-books and digital guides
-
Online or downloadable courses
-
Software, files, or other electronically delivered products
-
Products that have already been delivered or made available for download
Questions
If you have any questions about this Refund Policy or a product before purchasing, please contact us at:
Email: info@axcessgh.com